We are committed in providing exceptional levels of customer service, and as a Booking Co-ordinator you are at the beginning of the customer’s experience of this client and will be responsible for representing and delivering the brand of our client.
With a wealth of knowledge gained through continual training, coaching and development, you will be talking to customers and persuading them to take their health seriously. By promoting the benefits of Health and Wellbeing Assessments, you will be encouraging customers to take time out of their busy lives and committing to spend half a day having an assessment.
Your main responsibility as a Booking Co-ordinator will be to make bookings for Health and Wellbeing Assessments for our customers. Handling both inbound and outbound calls, you will be required to take detailed personal information and advise our customers of the products that we provide, so a warm, professional and empathic nature is a must.
You will be responsible for managing individual hospital diaries. This will involve monitoring capacity and working as part of a team tasked with maximising bookings to fill available appointments in order to drive and increase our revenue.
Our Booking Co-ordinators are passionate about the products and services they provide to all our customers.
Previous Booking Co-ordinators have gone on to become Team Leaders, Operation Managers, Account Managers and Account Executives. This is a great role to prove your drive and responsibility.
What will you receive?
Starting salary of £15,000 with opportunity to earn an additional £1,000 in commission
22 days holiday (plus 1 additional day for each years service up to a maximum of 25)
Focus on coaching and development
Reward culture (incentives and prizes)
Free Parking
Childcare Vouchers
Stakeholder pension scheme
Active social forum
What experiences can you bring to us?
Successful candidates will be able to demonstrate the following:
Customer Service experience
Ability to learn new applications and processes
Administration experience
Good working knowledge of Microsoft Word, Excel
Fast and accurate data entry skills
High level of confidence using the telephone
Experience of working to targets
Please note: This position is based in Chichester, West Sussex, please only apply if you are willing and able to work in this location.
We regret that due to volume of response, we can only contact initial successful applicants.