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Telesales/Customer Service Agents required URGENTLY

Astute Technical Recruitment Jobs


Posted by: Astute Technical Recruitment
View all jobs from Astute Technical Recruitment
Address: Fairfield House
Kingston Crescent
Portsmouth
PO2 8AA
Contact Details: 02392 658210
Date Posted 9th May 2008
Reference Code: 0805-40
View Since Posting: 125
Salary: £5.60 - £6.50 per annum
Vacancy Location: Portsmouth
Full Description:
You are required to call existing customers and sell them a telephone calls package

This company has recently received strong endorsement for our product from an independent survey of home phone providers. Just eighteen months after launch, this company has been voted 'Best Overall Provider' with 85% of our customers satisfied.

They also won 7 out of the 11 categories including Best Customer Service, Most Likely to be Recommended and Best for Ease of Use.
You will also be cross trained on:

A more Customer Service role based on a similar product to the above for the same company, you initialize the call from the customer and confirm they reside in the correct dwelling and have appropriately equipped accommodation, then you take all the customers details which you will then in turn pass to their local specialist.

Still reading? Great, you will be trained in all of the above and our current team members are from a varied background from retail assistants to technical architects! Whatever your background, if you have a keen eye for detail, process and a good head for knowledge retention this could be for you.


Role includes but not limited to


Inbound & Outbound
3rd Party Interaction
Administration
Data Entry

Hourly Pay Rate:

Training £5.60
Calling: £6.50

Working hours:

Monday and Tuesday 5pm - 9pm
Wednesday - Friday - 12.30pm - 9pm
Saturday - 10am - 6pm
This is a fixed Rota