Sales and Service Consultant Jobs in Fareham on your local Fareham jobs site. Careers in Fareham, local employment and work in Fareham.
Sales and Service Consultant
This job has expired, and cannot be applied for.
- Posted By: Zurich Insurance - Portsmouth
- Address:
- Contact: 01793 405 869
- Date Posted: 5th Sep 2008
- Salary: £15,032 per annum
- Location: Fareham (Whiteley)
- Reference Code:
- Views Since Posting: 139
- Full Description:
Department overview:
Our Contact centre environment is extremely lively and energetic
You will find our people are highly skilled, professional and friendly
Our dedicated on site training teams will ensure you are kept up to speed with our products and services and are here to provide you with ongoing training and support
Main purpose of Role:
The key responsibilities of a Sales and Service Consultant is to take telephone inquiries from both new and existing customers regarding their home and motor insurance policies and building the level of credibility with them that guarantees results
You will need to be able to utilise new sale, cross sale and up sale opportunities whilst providing a professional multi-skilled service
Responsibilities:
Build Customer relationships by understanding and meeting their needs to maximise customer retention
Maximise Sales conversion, new sell, cross sell and up sell opportunities
Achieve Sales and Service targets to maintain productivity and quality standard
Demonstrate knowledge of current products, procedures and systems to provide first class Sales and Service
Increase productivity and profitability by: proactive use of the telephone, identifying ways of reducing paperwork, use of continuous improvement initiatives
Take responsibility and seek opportunities for own personal development
Key Technical Skills & Characteristics
Skills – Technical:
- Previous experience using a keyboard is essential
- Excellent listening skills with the ability to react too specific requests professionally
- Professional telephone manner
- Excellent proven communication skills
- Experience in a Customer or Sales environment
Skills – Behavioral:
- Active team player
- Highly self-motivated
- Demonstrate a flexible approach to changing business needs
- Personal approach with a view to building strong rapport with customers
- Ability to adapt to change
Additional information
Our Contact Centre is open between the hours of 8am-9pm Monday to Friday and 9am-5pm Saturday. You will be required to work 35 hours per week Monday to Friday on a shift basis between 8am and 9pm and work one in three Saturdays
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
